Workflows
Approval Chains That Match How Your Organization Actually Works
Configure multi-step approval workflows for transfers, disposals, and procurement — no code required, no developer needed.
Overview
What workflows cover in the platform
Request, route, review, approve, and close on configurable gates — without custom code.
No-code configuration
Build multi-step chains that match how your organisation actually decides.
Cross-module gates
Use the same engine for transfers, disposals, procurement, and more.
Escalation and notify
Keep requests moving when reviewers are out or deadlines slip.
Approval path
Challenges
What workflow engines solve
Approvals live in email
Transfers and disposals stall in inboxes with no clear owner or next step.
One chain fits none
Finance needs three gates; ops needs two — and the system only offers one hard-coded path.
Escalations are tribal knowledge
When a reviewer is out, the request sits until someone remembers who to ping.
Audit asks for the trail
Who approved what, and when, is scattered across tickets and chats.
Capabilities
What workflow engines deliver
Need vendor SLAs and renewals next? Continue to Vendor & Contract Management.
How it works
Five steps, one approval chain
- Request
- Route
- Review
- Approve
- Close
Outcomes
What teams gain from configurable approvals
Fewer stalled requests
Clear owners and escalations keep transfers and disposals moving.
Policy without code
Change chains when the organisation changes — not when a release ships.
Approvals you can show
Who approved what stays attached to the work that triggered it.
Who it's for
Built for the teams that own the gate
Three roles. One approval engine.
Ops & facilities
Route transfer and site change approvals without chasing inboxes.
Finance & procurement
Gate disposals and purchases with the steps your policy requires.
Platform admins
Configure chains and escalations once — reuse them across modules.
Continue exploring
Related capabilities
Frequently asked questions
What is a configurable approval workflow?
A configurable approval workflow lets you define multi-step gates — who reviews, in what order, and what happens on delay — without writing custom code for each process.
What can we use approval chains for?
Common uses include asset transfers, disposals, and procurement steps. The same engine can gate other asset processes as your policies require.
How do escalation and notifications work?
You set timeout and escalation rules so stalled requests move to the next reviewer, with notifications when a step opens, stalls, or closes.
How is this different from Audit & Reconciliation?
Workflows & Approvals is the general configurable engine for approval chains across the platform. Audit & Reconciliation owns physical verification cycles and audit-trail evidence — not the workflow builder itself.
Do we need a developer to change a chain?
No. Chains are configured in the product so ops and admins can adjust steps when the organisation changes.