Maintenance
Preventive and Corrective Maintenance, Fully Configurable
Schedule PM, run corrective work orders, and track SLAs on the same asset record — so backlog, history, and handoffs stay visible.
Overview
What maintenance covers in the platform
Preventive and corrective work share one work-order path on the asset record.
Preventive schedules
Time- or meter-based PM plans that open work before failure.
Corrective work orders
Request-to-close workflows with owners, priority, and status.
SLA and history
Escalations and closeout evidence stay on the same asset.
Status path
Challenges
What maintenance workflows solve
Backlog grows quietly
Open requests pile up with no clear owner, age, or priority across sites.
PMs get missed
Calendar schedules live apart from the asset record, so due work slips.
SLAs stay opaque
Escalations fire late because status and time-on-task were never tracked.
History leaves the asset
Closeouts sit in inboxes and spreadsheets instead of the asset timeline.
Capabilities
What maintenance workflows deliver
Comparing CMMS vs full EALM? Read the EALM vs CMMS guide.
How it works
Six statuses, one work order
- Request
- Triage
- Assign
- In progress
- Complete
- Close
Outcomes
What teams gain from asset-linked maintenance
Smaller backlog
Open work has owners, age, and priority — not a growing inbox.
Fewer missed PMs
Schedules open work on the same record technicians already use.
Audit-ready closeouts
Status, actors, and notes stay attached when reviews start.
Who it's for
Built for the teams that run the work
Three roles. One work-order path.
Ops & facilities
See backlog, priority, and SLA risk without chasing spreadsheets.
Field technicians
Take assignment, update status, and close out from the field.
Supervisors
Escalate aging work and confirm closeouts with full history.
Continue exploring
Related capabilities
Frequently asked questions
What is a CMMS work order?
A work order is a tracked job to inspect, repair, or maintain an asset — from request through close — with owner, status, and history. In AssetZA that job lives on the same asset record as lifecycle, custody, and audit.
How does preventive vs corrective maintenance work here?
Preventive plans open work on a schedule or meter. Corrective work starts from a request or failure. Both use the same status path and land on the asset timeline.
Can we track SLAs and escalations?
Yes. Age and status against SLA gates drive visibility and escalation so overdue work surfaces before it stalls.
Does mobile work offline?
Yes. Field teams can update and close work offline; history syncs when connectivity returns via Mobile & Offline Operations.
How is this different from the EALM vs CMMS page?
This page covers maintenance and work-order capability inside the platform. The EALM vs CMMS guide explains the category choice between a maintenance-only CMMS and full lifecycle management.