Vendors
Never Miss a Vendor Contract Renewal Again
Track vendor SLAs, AMC and service contracts, and renewal dates alongside the assets they service — in one connected platform.
Overview
What vendors cover in the platform
Link suppliers to assets, track contracts and SLAs, then renew and score on one path.
- 01
Assets linked to vendors
See who services each asset without leaving the register.
- 02
AMC and SLA tracking
Keep annual maintenance and service terms with renewal dates attached.
- 03
Alerts and scoring
Get ahead of renewals and review vendor performance with evidence.
Contract path
Challenges
What vendor workflows solve
Renewals slip quietly
AMC and service end dates live in spreadsheets — until coverage lapses.
SLAs are disconnected
Response targets sit in PDFs while the assets they cover sit elsewhere.
Who services what?
Ops cannot see which vendor owns which asset when something fails.
Performance is anecdotal
Vendor reviews rely on memory instead of scored history on the contract.
Capabilities
What vendor workflows deliver
AMC contracts
Annual maintenance contracts (AMCs) and service agreements stay on the same platform as the assets they cover — with dates you can act on.
Vendor SLAs
Hold response and resolution targets next to the assets and sites each vendor supports.
Renewal alerts
Surface upcoming AMC and service renewals early so coverage does not lapse unnoticed.
Performance scoring
Score vendors from delivery history so renewals and reviews use evidence, not anecdotes.
Asset linkage
Attach suppliers to the assets they install, maintain, or warranty — one lookup when something fails.
Service coverage
See which assets sit under which agreement so gaps and overlaps are visible before renewals.
Procurement handoff
Keep contract and renewal context ready for finance and procurement when spend decisions land.
Need deployment flexibility next? Continue to Deployment Options.
How it works
Five steps, one vendor contract path
- 01Link
- →
- 02Track
- →
- 03Alert
- →
- 04Renew
- →
- 05Score
Outcomes
What teams gain from asset-linked vendor contracts
Fewer lapsed AMCs
Renewal alerts land before coverage quietly expires.
Clear service ownership
Every covered asset points to the vendor who owns the job.
Evidence-based renewals
SLA history and scores sit with the contract when you renegotiate.
Who it's for
Built for the teams that own the supplier relationship
Three roles. One contract path.
Ops & facilities
See which vendor covers which asset when something breaks.
Finance & procurement
Track AMCs, SLAs, and renewals without a side spreadsheet.
Vendor managers
Score performance and prepare renewals with history on the record.
Continue exploring
Related capabilities
Frequently asked questions
What is AMC contract management?
AMC (annual maintenance contract) management tracks service and maintenance agreements — terms, coverage, and renewal dates — alongside the assets those contracts service.
How do vendor SLAs stay attached to assets?
Vendors and SLAs link to the assets and sites they cover, so response targets and ownership are visible when work happens — not only in a contract PDF.
Can we get renewal alerts?
Yes. Upcoming AMC and service renewals surface as alerts so teams can renew before coverage lapses.
What is vendor performance scoring?
Performance scoring uses delivery and service history on the contract so renewals and reviews are based on evidence, not memory.
Is this only for AMC terminology?
No. AMC is common in India and GCC markets; the same capability covers service contracts and vendor agreements more broadly.